Helpful Answers

F A Q

Have questions about plumbing, hot water or gas services. We have put together clear answers to help you understand common issues and know what to expect before booking a job. If you still need help, Wayne is always happy to assist.

Some FAQs

Frequently Asked Questions

Why is my hot water system not working properly?

Hot water issues are often caused by worn parts, sediment buildup or a failing system. We diagnose the cause quickly and explain whether a repair or replacement will give you the best long term result.

What causes blocked drains in my home?

Tree roots, grease, hair and old pipes are the most common causes. We clear blockages fast and can assess your drains for deeper issues to prevent them coming back.

How can I tell if I have a hidden leak?

Higher water bills, damp patches, mold or low water pressure can all signal a hidden leak. Early detection protects your home from serious damage.

Do you install and repair gas hot water systems?

Yes. We install and repair gas, solar and electric systems. We also specialise in energy efficient options that lower your power bills.

Are your quotes upfront and transparent?

Always. We explain the problem clearly and provide upfront pricing so you know exactly what to expect before any work begins.

What areas do you service?

We service Happy Valley, Aberfoyle Park, Flagstaff Hill, Woodcroft, Reynella, Hallett Cove and O’Halloran Hill.

Do you offer bathroom plumbing and renovations?

Yes. We handle plumbing for bathroom and laundry renovations and work with you to ensure everything is functional, efficient and built to last.

Can you help with ongoing plumbing maintenance?

Absolutely. Regular maintenance helps prevent emergencies, reduces water waste and keeps your plumbing system running reliably.

How quickly can you respond to urgent issues?

We prioritise urgent problems like hot water failures, leaks and blockages. Wayne will always do his best to attend as soon as possible.

Is your work guaranteed?

Yes. All work is completed to a high standard and backed by a workmanship guarantee to give you peace of mind.